CURIOUS ABOUT OUR TERMS AND CONDITIONS?
Company data
Augist BV
Deep street 137
2400 Mol
Belgium
info@augist.be
VAT BE 1004.644.935
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Article 1: General provisions
The e-commerce website of Augist BV, a BV with registered office at Diepestraat 137, 2400 Mol with VAT BE1004.644.935 offers its customers the opportunity to purchase the products from its web store online.
These General Terms and Conditions (“Terms and Conditions”) apply to any order placed by a visitor to this e-commerce website (“Customer”). When placing an order through the web store of Augist BV, the Customer must expressly accept these Terms, thereby agreeing to the applicability of these Terms to the exclusion of all other conditions. Additional conditions of the Customer are excluded, except when previously, in writing and expressly accepted by Augist BV.
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Article 2: Price
All prices stated are expressed in EURO, always including VAT and all other taxes or duties that the Customer is obliged to pay.
If delivery, reservation or administrative costs are charged, this will be stated separately. Delivery costs within Belgium are €6.25 for orders under €50.00. Orders above €50,00 will be shipped free of charge.
The indication of price refers exclusively to the articles as it is described verbatim.
The accompanying photos are for decorative purposes and may contain elements not included in the price.
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Article 3: Offer
Despite the fact that the online catalog and e-commerce website are compiled with the utmost care, it is still possible that the offered information is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind Augist BV. Augist BV is concerning the accuracy and completeness of the offered information only held to a means commitment. Augist BV is in no case liable in case of manifest material errors, typesetting or printing errors.
If the Customer has specific questions about e.g. sizes, color, availability, delivery time or method of delivery, we request the Customer to contact our customer service in advance.
The offer is always valid while supplies last and can be modified or withdrawn by Augist BV at any time. Augist BV can not be held responsible for the unavailability of a product. If an offer has a limited validity or is subject to conditions, this will be explicitly mentioned in the offer.
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Article 4: Online purchases
Payment of products purchased from Augist BV is made exclusively through the proposed means of payment. Augist BV remains owner of all goods until full payment.
To ensure a safe online payment and the security of your personal data, the transaction data are sent over the Internet encrypted with SSL technology. To pay with SSL you do not need any special software.
In case of untimely payment Augist BV has the right to dissolve the agreement with immediate effect or to suspend (further) delivery until you have fulfilled your payment obligations in full.
The General Terms and Conditions and the confirmation mails are always made in the language of the website.
Augist BV is entitled to refuse an order due to a serious shortcoming of the Customer regarding orders involving the Customer.
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Article 5: Delivery and execution of the agreement
The delivery times specified by Augist BV are only approximate and are not binding. The order will be delivered within 10 working days after receipt of payment. The deadline for delivery is 30 days after confirmation of the order.
Once the products to be delivered are delivered to the specified delivery address, the risk for these products is transferred to the buyer.
For deliveries abroad, different rates and delivery times apply. The correct price and delivery time will be communicated to you before confirming the purchase.
Delivery is made exclusively by courier service, unless otherwise agreed upon prior to the agreement.
Delivery or shipping costs will be communicated to you before confirming your purchase. If shipping costs cannot be calculated automatically, this will be stated and/or an indication of shipping costs will be included.
Risk for loss or damage passes to the Customer as soon as he (or a third party designated by him, who is not the carrier) has taken physical possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier was instructed by the Customer to transport the goods and this choice was not offered by Augist BV.
The (commercial and/or legal) warranty is never applicable to defects caused by accidents, neglect, falls, use of the item contrary to purpose for which it was designed, non-compliance with the instructions for use or manual, modifications or alterations to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.
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Any visible damage and/or qualitative deficiency of an item or other shortcoming in delivery, must be reported by the Customer to Augist BV without delay.
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Article 6: Ownership
The delivered products remain the exclusive property of Augist BV until the moment of full payment by the Customer.
The Customer commits to inform third parties of the ownership of Augist BV if necessary, e.g. to anyone who would come to seize the not yet fully paid articles.
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Article 7: Right of withdrawal
The provisions of this article apply only to Customers who in their capacity as consumers purchase articles online at Augist BV.
Since products are sold from the food sector with an expiration date, the right of withdrawal cannot be used.
However, is your package damaged? Please take some pictures and report within 7 days at info@augist.be.
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Article 8: Warranty
Pursuant to the Act of September 21, 2004 on consumer protection in the sale of consumer goods, consumers have legal rights. This legal warranty applies from the date of delivery to the first owner. Any commercial warranty does not affect these rights.
To invoke the warranty, the Customer must be able to provide proof of purchase. Customers are advised to keep the original packaging of the goods.
For items purchased online and delivered to the Customer's home, the Customer should contact Augist BV customer service and return the item to Augist BV at his expense.
If a defect is detected, the Customer should inform Augist BV as soon as possible. In any case, any defect should be reported within a period of 2 months after its detection by the Customer. Thereafter, any right to repair or replacement expires.
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The warranty (commercial and/or legal) never applies to defects caused by accidents, neglect, falls, use of the item contrary to purpose for which it was designed, failure to comply with the instructions for use or manual, modifications or alterations to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.
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Defects that manifest themselves after a period of 6 months following the date of purchase, if applicable delivery, are deemed not to be hidden defects, subject to proof to the contrary by the Customer.
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Article 9: Customer service
Augist BV customer service can be reached at the phone number +32 471 70 22 40, by e-mail at info@augist.be or by mail at the following address: Diepestraat 137, 2400 Mol. Any complaints can be directed to this address.
Article 10: Penalties for non-payment
Without prejudice to the exercise of other rights available to Augist BV, in case of non-payment or late payment, the Customer is automatically and without notice due interest of 10% per year on the unpaid amount from the date of default. In addition, the Customer is also due, by operation of law and without notice, a fixed compensation of 10% on the amount involved, with a minimum of 25 euros per invoice.
Without prejudice to the foregoing, Augist BV reserves the right to take back the not (fully) paid items.
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Article 11: Privacy
The controller, Augist BV respects the Belgian law of December 8, 1992 on the protection of privacy in the processing of personal data.
The personal data you communicate will only be used for the following purposes: Privacy Policy
You have a legal right to access and correct your personal data. Provided proof of identity (copy identity card) you can obtain the written communication of your personal data free of charge by sending a written, dated and signed request to Augist BV, info@augist.be, Diepestraat 137, 2400 Mol, Belgium. If necessary, you can also ask to correct the data that would be incorrect, incomplete or irrelevant.
In case of use of data for direct marketing: You can oppose the use of your data for direct marketing free of charge. You can always address your objection to Augist BV, info@augist.be, Diepestraat, 2400 Mol.
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We treat your data as confidential information and will not transfer, rent or sell it to third parties.
Clients are responsible for keeping their login data confidential and using their password. Your password is stored encrypted, so Augist BV has no access to your password.
Augist BV keeps online (anonymous) visitor statistics to see which pages of the website are visited and to what extent.
If you have any questions about this privacy statement, please contact us at info@augist.be.
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Article 12: Use of cookies
During a visit to the site, “cookies” may be placed on your computer's hard drive. A cookie is a text file placed by a website's server in your computer's browser or on your mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.
The cookie policy can be viewed here: Cookie Policy
You can set your Internet browser to not accept cookies, to alert you when a cookie is installed or to delete cookies from your hard drive afterwards. You can do this through your browser settings (via the help function). Please note that certain graphical elements may not appear correctly, or that you will not be able to use certain applications.
By using our website, you agree to our use of cookies.
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Article 13: Impairment of validity - non-derogation
If any provision of these Terms is declared invalid, illegal or void, this shall in no way affect the validity, legality and applicability of the other provisions.
The failure at any time by Augist BV to enforce any of the rights enumerated in these Terms, or to exercise any right thereof, will never be seen as a renunciation of such provision and will never affect the validity of these rights.
Article 14: Modification of conditions
These conditions are supplemented by other conditions where explicitly referred to, and the general conditions of sale of Augist BV. In case of contradiction, these Terms prevail.
Article 15: Proof
The Client accepts that electronic communications and backups may serve as evidence.
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Article 16: Applicable law - Disputes
Belgian law is applicable, with the exception of the provisions of international private law on applicable law.
The courts of the Consumer's domicile have jurisdiction in the event of legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).